Terms of Service

Last updated: 9 November 2026

1. Acceptance of Terms

By accessing or using BizzFlow ("the Service"), operated by Xcell Associates ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

BizzFlow is a task management platform designed for finance teams, offering features including task creation and tracking, SLA monitoring, client assignment workflows, document management, proposal and contract management, invoicing, and reporting. Access to specific features may vary based on your assigned role within the platform.

3. User Accounts

Access to BizzFlow is by invitation only. Users are added by an organisation administrator and assigned a role (admin, manager, or user). You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable law.
  • Attempt to gain unauthorised access to any part of the Service, other accounts, or computer systems.
  • Upload or transmit viruses, malware, or any other malicious code.
  • Interfere with or disrupt the Service or servers connected to the Service.
  • Share your account credentials with other individuals.
  • Use the Service to store or transmit content that is illegal, defamatory, or infringes on intellectual property rights.

5. Roles and Permissions

BizzFlow implements role-based access control. Administrators have full access to all features and data, including user management and system settings. Managers have access to management features and reports. Standard users have access to their assigned tasks, clients, and related features. You acknowledge that your access is limited by your assigned role and that administrators may modify your permissions at any time.

6. Data and Content

You retain ownership of all data and content you create or upload to BizzFlow. You grant us a licence to process, store, and display your data as necessary to provide the Service. We are not responsible for the accuracy, legality, or appropriateness of content uploaded by users. Deleted tasks are retained in a Recycle Bin and may be permanently deleted by administrators. Data backups are performed regularly for disaster recovery purposes.

7. Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect availability. We are not liable for any downtime, data loss, or service disruptions caused by factors beyond our reasonable control.

8. Fees and Billing

Access to BizzFlow may be subject to subscription fees as agreed between your organisation and Xcell Associates. Invoices issued through the platform are due according to the terms specified on each invoice. Late payments may result in suspension of access to the Service.

9. Intellectual Property

BizzFlow, including its design, features, and underlying software, is the property of Xcell Associates and is protected by intellectual property laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, Xcell Associates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, business interruption, or financial loss. Our total liability for any claim arising from these Terms shall not exceed the fees paid by your organisation for the Service in the twelve months preceding the claim.

11. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, including for violations of these Terms. Upon termination, your data will be handled in accordance with our data retention policy. You may request export of your data prior to account termination.

12. Changes to Terms

We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised date. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Australia.

14. Contact

If you have any questions about these Terms of Service, please contact Xcell Associates through the BizzFlow platform.